Customer Service

Over a decade ago, we started our business with the belief that our success is directly connected to your success. This was the same perspective we brought from the law firm, namely, our reputation is the only thing that matters. We have always strived to make sure that the customer comes first. Over the years, we have come to recognize the true value of what we provide to your and your staff. We don't just offer a print and mail service, we offer you a tool to increase your productivity and efficiency. By using our service, you free up time to do the things that will benefit your bottom line, whether that be more revenue or more time. We create time, that is the essence of what we do! If our service is successful for you that means you will be successful in your firm. You will have more time to work on cases, more time to bring in more clients, more time to do the things that move you ahead.

In order to realize that benefit for you and for us, we have to provide incredible levels of customer service. We've designed our systems from a customer oriented standpoint. From our exclusive digital document check to our manual visual check to ensure we are mailing the documents you need, we're watching over your mail every step of the way. Our massive postal volume allows to leverage discounts from the United States Postal Service which we pass on to you in the form of postal discounts. For large orders, we have automatic price reductions that allow you to save money and benefit the estate.

Have a question, need to make a last minute change? We're available to you online via chat, via email, and telephone. When you call, our goal is to make sure you hang up the phone happier than when you initially made the call.

With every upload of a new mailing project, you expect perfection. That is what we strive to provide. Every. Single. Time.